Dante’s Opinion: How Do You Deal With Rude Customers?

A little personal for me this time.

How do yall deal with rude customers? I just dont understand how people can get so angry and feel like its okay to yell at cashiers. I got fussed at by two different customers and in both instances the issue was not my fault and their issue had nothing to do with me but themselves. Im not a confrational person so im not really good at defending myself verbally. It was just soo bad, i just wanted to walk away from the register and cry after the second rude customer.

It sucks because “the custmer is always right” and i cant say anything back to them. Then on top of that you have other customers looking at you getting fussed at. Its so embarrassing. After the second guy was rude to me, a customer came up to me and said that im doing a great job and to ignore that *** hole lol. But how do yall deal with situations like those? Does it ever get to you? I guess i just need to work on having thicker skin so that stuff doesnt bother me….ive never had customers be mad at me like that before.

Been there. Working in retail can be painful at times. You know how many times I get yelled at for asking for photo ID to sell tobacco? It’s company policy to require that for EVERYBODY. Struggles with coupons. Misreading of promotional signs.

Some people are just mean in general. You can’t take it personally or you’ll die. I haven’t had a problem in my years and I make sure I support fellow retail workers.

You have to stay strong during the heated moment. You don’t have to defend yourself; in fact, I would advise not to. Talking back in any form will only escalate the problem. Perhaps bring in a manager. I usually am able to handle it on my own because they are all smoke and no flame when they get upset at me and I know it.

And, like that comforting customer, I usually get a boost of confidence from understanding people. People get it. Just keep your cool; stay professional, and pray for the meanies. We don’t know what they are going through.

I personally enjoy working in retail.

Dante’s Opinion: Should I tell my coworker that he smell bad?

Oh this is one of the tough ones.

Should I tell my coworker that he smell bad? One of my coworker who s kinda good with me he smells bad, seriously i can tell which aisle he passed which way he went just by follow the trail of his body odor…. I don t know how to tell him without being rude or making him feel bad about it.

Oh…that sounds bad.

Okay, so I think you should not say anything to him. Take it to the boss. The boss will have to reinforce proper hygiene stuff in the workplace. There’s no way you can say something without hurting the guy’s feelings. Let the boss handle it. Well, that’s what I would do. I prefer no confrontation.

Dante’s Opinion: Should the NFL repeal the ban on celebrations?

I rarely talk about sports. Here we go:

Should the NFL repeal the ban on celebrations? The NFL has become known as the “No Fun League” with players getting penalized or fined for celebrating touchdowns. The increase in penalties (not just on celebrations) is one of the factors in the decrease of TV ratings.

Alright.

First of all, this is one of those rules that don’t matter. I don’t know about your claims about ultimately leading to less views, but I do think this ban should be lifted.

I don’t know, man. If I made an awesome catch or took a dive or returned the interception, I feel like I want to celebrate a bit. We’re human. I don’t know why it had to be stopped. Unsportsmanlike conduct? Were the celebrations offensive? If we controlled the type of celebrations, that’s fine. Like, in the NBA, I know anything resembling a gun is fined. But, if you notice, when players make shots (especially 3’s), they have a little quick celebration with their hands. The game is much quicker so they don’t have as much time as the NFL players would have after a score.

I don’t know; I didn’t think it was a problem. I figure concussions were a problem but I’m no expert. Have a good one!

Dante’s Opinion: Is This Appropriate Elevator Behavior?

This should be simple. What could go wrong?

I’m a guy and yesterday night I visited a relative in NYC (I lodge in New Jersey). While waiting for the elevator to return there was another guy who amicably started conversation with me.

He noticed my accent and said he has been in France, and then asked repeatedly from which city I come from and whether I’m married (I’m not expert in American culture, but I think this is a bit intrusive, although finally I just threw some random city’s name as he kept asking, and said no I’m not married, and I thought it was common in the US to be asked that question and to give answer).

In the elevator, he stood very near to me, and this was uncomfortable (the elevator was empty). I moved near the panel and he moved too, and whispered in my ear (!) whether I’d want to go to his place. And then he said very obscene things that I prefer not to divulge here.

As soon as the door was opened I just stormed out and hailed a cab. I said nothing to this guy. Now that I think of it I’m quite angry and maybe I should have confronted him or notified the concierge? I also wonder whether I should tell my relatives that probably there is a weird guy living on their floor? What unsettles me is that they live in a good neighborhood, nothing like the Bronx or whatever I’ve seen in movies.

But then again I’m not from this country (I’m staying with a cousin in New Jersey) and don’t know it this is common? I don’t ask my cousin because she’s female and this might make her uncomfortable.

Oh! Ooooooh! OH!

Aye, so first guess is this guy wanted some French vanilla. Unless he was joking around, I think he was looking for some casual sex or something. Maybe not casual. Maybe rough. I don’t know but I hope your back wasn’t to him. This isn’t funny; that’s why I’m sitting here LMAO at my comments. I just said it’s not funny. I’m sorry.

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Dante’s Opinion: Is This Assult or Just Bad Manners?

So disappointed. Here’s the story:

Is this a case of assault or just bad manners? Say, at school, a 14 year old girl is scribbling on her desk out of boredom. The male teacher, who is in his 40s/ 50s, is teaching the class. He notices what the girl is doing and raises his voice, directing the whole class’ attention to the girl. He then commands the girl to stand up and write something on the whiteboard as punishment.

He then walks up to the girl, which stops and surprises/ shocks her, tells her off in a nasty and inappropriate way. He raises his fist – which is holding two markers – for a few seconds in the air. The girl thinks he is going to hit her in the face so she flinches. The teacher doesn’t hit her, but instead slams the markers on her desk with a heavy CRASH, so loud it gives her a throbbing headache, blows out her ear drums, makes her heart drop to her stomache, and perspires.

Even though the student is a girl, she is certainly being roughly mistreated. The teacher has a history of having a bad temper, and has been rude to other students which resulted in him geing kicked out of school once. He returned to promise “good behaviour” before this incident.

Is raising objects at someone assault? Also is slamming on desks deliberately making loyd noises threathening and intimidating behaviour?

I don’t know where to start, but here we go.

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Dante’s Opinion: Would you call a cake without icing a cake?

How did we get here?

Would you call a cake without icing a cake? My friends and I are having a dispute. Some of them think a cake is only a cake when it has icing but others are saying a cake is a cake no matter what. Help us settle this dispute it is tearing our friend group apart

Well, I would imagine that cake is cake regardless of icing or “topping”. In fact, there’s a saying society uses very often: “Icing on the cake”. It’s cake before the icing. There are also other kinds of cake that don’t have icing like fruit cake. Ice cream cake would be ice cream cake without the frosting. I like ice cream cake.

Um, but let me offer something else. I’m hoping you are exaggerating because if this “dispute” is tearing you guys apart…I mean, come on. Come on. Come. On.

Anybody got any cake?